![]() There are three main components of successful active listening (Rogers & Farson, 1987): Active listening has even been referred to as the “measurable dimension of empathy” (Olson & Iwasiw, 1987, p. They will need to have an excellent attention span and honed empathic abilities. In order to achieve this, the listener must be willing to devote energy to the task. The listener is encouraged to interpret not only the content of what is being said, but also the emotions present and the body language. We may not be paying much attention to the nonverbal communication cues of the speaker.Īctive listening requires the listener to pay close attention to what is being communicated verbally and nonverbally. We might get distracted and miss some of what was said. Often, while we are listening, we are thinking of how we will respond.
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